Legal
Privacy Policy
Last updated: May 23, 2026
1. Information We Collect
We collect information you provide directly to us when you create an account, make a transaction, or contact our support team. This includes your name, email address, phone number, date of birth, government-issued ID, and financial information necessary to process your transactions.
We also automatically collect certain information about how you use our services, including your IP address, device identifiers, browser type, and activity logs.
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, process your transactions, verify your identity, comply with legal obligations, detect and prevent fraud, and communicate with you about your account.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. Information Sharing
We may share your information with financial partners and payment processors necessary to complete your transactions, regulatory authorities and law enforcement when required by law, and service providers who help us operate our platform under strict confidentiality agreements.
4. Data Security
We implement industry-standard security measures including AES-256 encryption for data at rest, TLS 1.3 for data in transit, multi-factor authentication, and regular security audits to protect your information.
While we take reasonable precautions, no method of transmission over the Internet is 100% secure. We encourage you to use a strong, unique password for your Globyra account.
5. Data Retention
We retain your personal information for as long as your account is active, and for a period of up to 7 years after account closure to comply with financial regulations and legal obligations.
6. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, object to or restrict processing, and data portability. To exercise these rights, contact us at privacy@globyra.app.
7. Cookies
We use cookies and similar technologies to authenticate sessions, remember your preferences, and analyse how our services are used. You can manage your cookie preferences through your browser settings.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or a prominent notice on our platform at least 30 days before the change takes effect.
9. Contact Us
If you have questions about this privacy policy, please contact us at privacy@globyra.app or visit our Support page.